Return/Refund Policy

Refund Policy

Returns

In order to be eligible for a return, please notify us within 14 days from the day of delivery for return authorization number. To be eligible for a return, your item must be unused and in the same condition that you received it in with all original purchase tags attached to items and original clear bag. All items will be inspected upon return. All returns are handled on a case-by-case basis and ultimately at and the dreamer's team discretion, including determining whether an item is unworn and unwashed.

Upon inspection and approval, a refund (minus a 5% restocking fee) will be issued. This can take up to 7-10 business days depending on your banking institution. Shipping is not refundable.

Want FREE returns?

Request to have your refund in the form of a gift card and the restocking fees will be waived.

Step 1: Get your return authorization number

In order to start your return process, please email hello@dreamersmommyandme.com to receive you Return Authorization number.

Step 2: Sending back your items

Once you receive your return authorization number it will be valid for 7 days. Please have your item postmarked by the 7 day mark.

Customer will be responsible for shipping fees associated with returning all items. We can provide you with a return label and $8 will be deducted from your return (along with any other restocking fees). If you choose to use your own shipping please send using insurance and tracking. And the dreamers is not responsible for carrier delays or lost, theft, or misdirected shipments by the carrier.

If using your own shipping, please pack your unworn, unwashed items  and mail to:

Dreamers Mommy and Me

312 Manhattan Beach Blvd

Manhattan Beach, CA 90266

(please do not let your browser auto fill. We are located on Manhattan Beach Blvd, Not Manhattan Ave. Packages sent to the incorrect address will not be refunded.)

***Please return your item within one week of receiving your Return Authorization number***

All SALE items are final, All shipping fees for normal return apply.

All Gift Cards are non-returnable and non-refundable.


Discounts
Coupon codes and offers must be applied at the time of purchase and may not be applied to previous orders. Customers may only apply one discount per order.
***By shopping with us you have agreed to our return policy***