Shippping and Delivery Policies

Shipping and Delivery Policies

We offer $8 flat rate shipping on all orders within the contiguous United States. If you are outside thes states, you will be charged according to your shipping locations. We also offer free standard shipping on orders over $150 within the contiguous United States. Unfortunately, we do not have free shipping outside the contiguous United States at this time.

We ship all of our orders with tracking and insurance. Lost package policy- Transfer of liability from the sender to the receiver occurs when the status of the package is marked “Delivered” or “Notice Left”. And the Dreamers is not responsible for lost or stolen packages once it is shown as delivered. If the buyer has not received the package please ask your neighbors, family, mail person. You may contact the delivery service as well. Unfortunately if your package has been stolen after delivery, and the dreamers is not responsible. This matter must be brought up with the shipping company.

Our current order processing time is 3-5 business days for in-stock merchandise. During this processing time, your online order is transmitted, safely packed, quality checked and processed for shipment as quickly as possible. Please note that orders placed after 2:00pm Pacific Time will begin processing the following business day.

Orders with express shipping selected (Overnight or 2nd Day Air) are typically processed and shipped within 1-2 business day. However, please be aware that “2nd Day Air” and “Overnight” indicates the estimated delivery time after the order has been picked up by the shipping carrier, and does not include the processing time at our fulfillment center. Expedited services are calculated in business days and the weekend is not considered a business day. Shipping days are calculated by UPS, not And the Dreamers. The day it is shipped is not calculated as a shipping day. Please contact us if you need something on a specific day and we will do everything in our power to get it to you! 

For preorder items, orders begin processing as soon as the preorder item is returned to stock. You can expect your order to ship 1-2 business days after the preorderd item is returned to stock. If we are unable to fill your order complete you will be notified and given the option to cancel the preordered item for a full refund. If this does happen, we are truly sorry! It will be due to conditions beyond our control.

Shipping is usually free for orders over $150. However, this policy is subject to change and often free shipping will not be available during sales or holidays.

We currently do not ship internationally

We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment, which exceeds the normal processing and shipment time, please let us know by contacting us at hello@andthedreamers.com

By shopping with and the dreamers, you agree to these shipping policies.